Privacy Policy - Silver Flow SL
Published on December 18, 2024
Introduction
This Privacy Policy describes the privacy practices for the website up-silver.com (hereinafter "Website", "Site"), operated by Silver Flow SL (hereinafter referred to as "We," "Us," "Our", "Company"). It explains how we collect, use, and protect your personal data when you use our Services.
By using our Website, you agree to the terms outlined in this Privacy Policy.
Definitions
| Term | Definition |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person. |
| Controller | The entity that determines the purposes and means of processing personal data. |
| Processing | Any operation performed on personal data, such as collection, storage, or deletion. |
| Consent | A freely given, specific, informed, and unambiguous indication of agreement to data processing. |
Personal Data Collection and Use
Our Website can be accessed without providing personal data. However, we may collect personal data for the following purposes:
- To provide and manage the Services you request.
- To process transactions and billing information.
- To verify identity and provide customer support.
- To analyze Website usage and improve our Services.
- To send service-related notifications and promotional materials.
Scope and Categories of Personal Data
| Category | Data Collected | Purpose | Legal Basis |
|---|---|---|---|
| Account Information | Full Name, Email Address | To create and manage accounts, provide Services | Performance of a contract |
| Payment Information | Billing details, Credit/Debit Card Info | To process payments for Services | Performance of a contract |
| Technical Data | IP Address, Cookies, Device Information | To enhance user experience, security | Legitimate interest |
Data Security and Encryption
We use industry-standard encryption and security measures to protect personal data, including:
- RSA 4096-bit encryption for sensitive information.
- AES 256-bit encryption for stored data.
- Firewalls and access controls to prevent unauthorized access.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience. Users can disable cookies through browser settings, but some functionalities may be affected.
Your Rights as a Data Subject
| Right | Description |
|---|---|
| Access | Request a copy of your personal data. |
| Rectification | Request corrections to inaccurate data. |
| Erasure | Request deletion of your personal data. |
| Object Processing | Object to how your data is used. |
| Data Portability | Receive and transfer your data. |
Data Retention
We retain personal data only as long as necessary for legal, contractual, and business obligations. If you wish to delete your data, contact us at info@up-silver.com.
Children’s Privacy
Our Services are not intended for users under 16 years old. We do not knowingly collect data from minors.
Legal Matters
We may disclose personal data in cases of legal requirements, fraud investigations, or to protect our rights and security.
Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be available on our Website.
Contact Information
If you have any questions, please contact us at:
📧 info@up-silver.com
