Terms

Published on December 15, 2024

PLEASE READ THESE TERMS OF USE CAREFULLY. THESE TERMS ARE BINDING.

Welcome to the Silver Flow SL website (hereinafter referred to as the "Site" or "Website").

This website is operated by Silver Flow SL, registered in Barcelona, Spain (hereinafter referred to as "We," "Us," "Our," or "Company").

These Terms of Use (hereinafter referred to as the "ToU") outline the terms and conditions governing your access to and use of the Site and the Services provided by Silver Flow SL (hereinafter collectively referred to as the "Services").

By using the Services, you agree to be bound by these Terms of Use.

The Privacy Policy, Cookie Policy, and Refund Policy are integral parts of these Terms of Use.

YOUR USE OF THE SITE AND/OR SERVICES SIGNIFIES THAT YOU AGREE TO THESE TERMS OF USE AND CONSTITUTES YOUR BINDING ACCEPTANCE, INCLUDING ANY MODIFICATIONS WE MAKE FROM TIME TO TIME.

DEFINITIONS

• Subscription – Recurring payments for the use of the Services on a periodic basis.
• Payment Information – Includes full name, credit/debit card number, CVV, card expiry date, and any other required payment details.
• Payment Service Provider – A financial institution that processes payments for the Services.
• Subscription Periods –
  • 6-month subscription plans: 28 days per month
  • 12-month subscription plan: 365 days

GENERAL PROVISIONS

The Services provide access to online educational and self-development materials on a subscription basis.

• Your account registration date is considered the start date of your subscription. By registering, you expressly consent to the paid subscription.
• You must create an account to access the Services, requiring your email address, password, and Payment Information.
• You must be 16 years or older to use the Services.
• You agree to follow all instructions provided on the Website.
• You may not share or transfer your account or disclose your password to anyone.
• If you believe your account has been compromised, notify us immediately.
• We reserve the right to modify, terminate, or refuse the Services at any time without prior notice.

For technical support, contact us at info@up-silver.com.

SUBSCRIPTION & BILLING

• To subscribe, you must place an order before registering and provide valid Payment Information.
• Subscriptions automatically renew unless canceled at least 24 hours before the next billing cycle.
• Subscription prices exclude taxes. VAT may be added at checkout if applicable.
• Payments are prepaid and must be made before activation of Services.

PAYMENT METHODS

• We accept payments via major credit/debit cards (Visa, MasterCard, American Express, JCB, Discover).
• Payments are processed in euros (EUR), US dollars (USD), and other available currencies.

REFUND POLICY

• Refunds may be available within 14 days from the payment date.
• If you have actively used the Services and did not disable auto-renewal, you are not eligible for a refund.

INTELLECTUAL PROPERTY

All intellectual property on the Site and within the Services belongs to Silver Flow SL or its licensors. Unauthorized use of our content is strictly prohibited.

LIABILITY & WARRANTIES

We disclaim all liability for any losses arising from your use of the Site or Services. The Site and Services are provided "as is" and "as available", without warranties of any kind.

CONTACT INFORMATION

For inquiries, please contact us at:
📧 info@up-silver.com

These Terms are governed by the laws of Spain, and any disputes shall be resolved in the courts of Barcelona, Spain.